Privacy Policy

Malles Landscaping ("we," "us," or "our") operates the website malleslandscaping.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us for services. By using this Site, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you fill out our contact or quote request form, we collect information such as:

• Your name
• Email address
• Phone number
• Street address or service location
• Any message or service details you provide

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on those pages
• Referring website or search terms used to find us
• Cookie identifiers and similar tracking data

2. Cookies and Tracking Technologies

We use cookies and similar technologies (such as local storage) to operate and improve our Site. Cookies are small text files stored on your device.

You may disable cookies in your browser settings. Note that disabling cookies may affect some Site functionality. You can also withdraw your consent at any time by clearing your browser's local storage for this site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide, schedule, and manage landscaping services
• Communicate with you about appointments, estimates, and service updates
• Improve the content and functionality of our Site
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. SMS / Text Messaging

By providing your phone number to Malles Landscaping, you consent to receive text messages from us regarding your inquiries, appointment confirmations, service updates, estimates, and other relevant information. Message frequency will vary. Message and data rates may apply.

• For assistance: reply HELP to any message, or contact us at info@malleslandscaping.com, (313) 306-7709, or malleslandscaping.com.
• To opt out: reply STOP at any time. No further messages will be sent after we process your request.

For full details on how we handle your information, see the sections below and our complete Privacy Policy.

5. How We Share Your Information

We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website or business (e.g., email hosting, website analytics), bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact and quote information is generally retained for up to 3 years for business records, then securely deleted.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-Out: Opt out of any marketing communications at any time.

To exercise any of these rights, please contact us at info@malleslandscaping.com .

8. Third-Party Links

Our Site may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.